Terms of Service

These Terms of Service govern your access to and use of the Rankingeek Automation platform, including all associated websites, applications, and services (collectively, the “Platform”). By registering for an account and accessing or using the Platform, you affirm that:

You have read, understand & agree to be bound by these Terms.
You are of legal age to form a binding contract with Rankingeek Automation.
Your registration information is accurate, current, and complete.
You have authority to enter into this Agreement personally or on behalf of the business entity you represent, and to bind that entity to these Terms.

We reserve the right to modify these Terms of Service at any time. All changes are effective immediately upon posting.

1. Your Use of the Platform

1.1 Eligibility: You must be at least 18 years old to use the Platform. You may not use the Platform if you are a direct competitor or are using it for competitive analysis without our prior written consent.

1.2 Account Ownership: You are responsible for providing accurate account information. The Platform is for business or professional use. The individual who accepts these Terms is the account owner unless acting on behalf of a business entity (in which case the entity is the owner). In the event of an ownership dispute, we may suspend the account until the parties resolve the dispute or provide a court order.

1.3 Acceptable Use: You agree to use the Platform only for lawful purposes and in accordance with these Terms. You are responsible for all activity under your account, including the actions of your employees, agents, and end-clients. You represent and warrant that you will not:

Violate any applicable laws or regulations.
Use the Platform to transmit spam, malware, or malicious code.
Misrepresent your relationship with Rankingeek Automation.
Use the Platform in any manner that could disable, overburden, or impair it.

1.4 Compliance: You are responsible for compliance with all laws and guidelines applicable to your business and your use of the Platform, including data-privacy laws (e.g., GDPR, CCPA), telemarketing laws (e.g., TCPA), and financial regulations. We make no representation that your use will comply with any specific laws.

1.5 Privacy and Data: Our collection and use of your data is governed by our Privacy Policy. You are responsible for implementing your own privacy policy for your end-clients that meets or exceeds our standards and for obtaining all necessary consents from end-clients to provide their data to us.

1.6 Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.

1.7 Communication Service: The Platform may offer tools such as SMS, email, and voice. You are responsible for all communications sent through your account, including compliance with laws like the TCPA and CAN-SPAM. We are a technology provider; you are the initiator and controller of all messages.

1.8 Third-Party Services and Core Infrastructure: The Platform may allow integrations with third-party services. Your use of any third-party service is subject to your agreement with that third party. Furthermore, you acknowledge that the Platform's core functionality is dependent on underlying third-party infrastructure and service providers (our "Core Providers"). We are not liable or responsible for any third-party actions, failures, outages, data breaches, terms, or platform changes, including those of our Core Providers. We are not liable for any service interruption, data loss, or other damages arising from the failure of any third-party service or our Core Providers. Enabling an integration, or by using the Platform, you grant us permission to share necessary data to facilitate these connections.

1.9 International Use: You are prohibited from using the Platform from U.S. embargoed countries or if you are on a restricted parties list. You agree to comply with all U.S. and international export control and sanctions laws and represent that you are not located in a prohibited jurisdiction or a sanctioned party.

1.10 Sub-Accounts and Data Portability: Your subscription grants you a revocable license to access a sub-account on the Platform. This sub-account and all associated "Your Content" are hosted on infrastructure managed by Rankingeek Automation and its Core Providers. You acknowledge that your access is to the Platform service and not to the underlying account infrastructure itself. In the event of subscription cancellation or termination (for any reason, by you or by us), your license to access the sub-account and all "Your Content" is immediately revoked. Any request to migrate, transfer, or provide an export of your sub-account or "Your Content" to another service provider (including to any underlying Core Provider) is at the sole and absolute discretion of Rankingeek Automation. We are under no obligation to facilitate any such migration or export and may charge significant fees for such services if we, in our sole discretion, choose to offer them.

2. Intellectual Property Rights

2.1 Our Content: The Platform and its original content, features, and functionality are and will remain the exclusive property of Rankingeek Automation and its licensors, and are protected by copyright and other laws.

2.2 Your Content: You retain all rights to the content you upload. By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to host, use, and display it solely for the purpose of providing the Services to you.

2.3 Feedback: Any feedback, comments, or suggestions you provide is voluntary, and we may use it without obligation or compensation.

3. Payment Terms

3.1 Fees: You agree to pay all applicable fees for your subscription plan. Fees are non-refundable except as required by law. We may change fees at any time by providing notice.

3.2 Billing: Subscription fees are billed in advance on a recurring basis (e.g., monthly or annually) and are due on the first day of your billing cycle. Usage-based fees are billed in arrears. You must provide valid and current payment information and authorize us to charge such payment method for all applicable fees. All payments are final and non-refundable.

3.3 Taxes: All fees are exclusive of levies, taxes, or duties, which you are responsible for paying.

3.4 Delinquency, Suspension, and Data Deletion: f your subscription fees are not paid in full by the due date, your account will be considered delinquent. We reserve the right to immediately suspend or terminate your access to the Platform, without notice, for any delinquent account. If your account remains delinquent for seven (7) calendar days past the due date, Rankingeek Automation reserves the right, in its sole discretion, to permanently and irrevocably delete your account and all associated "Your Content" and data from our systems. We shall have no liability for any loss of data, loss of profits, or any other damages resulting from such suspension, termination, or data deletion.

4. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. Rankingeek Automation expressly disclaims all warranties of any type, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranty that (i) the Platform will meet your particular requirements, (ii) the Platform will be timely, secure, uninterrupted, or error-free, (iii) the Platform will be free of viruses or other harmful code, or (iii) the results obtained from the use of the Platform will be accurate or reliable. Your use of the Platform is at your own sole risk.

5. Limitation of Liability

To the fullest extent permitted by law, Rankingeek Automation and its directors, employees, officers, and agents will not be liable for any incidental, indirect, punitive, special, or consequential damages, including lost profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising from your use of or inability to use the Platform, regardless of the legal theory (whether in contract, tort, negligence, strict liability, or otherwise), even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for all claims related to these Terms or your use of the Platform is limited to the lesser of one hundred U.S. dollars ($100.00) or the total fees you paid to us in the three (3) months immediately preceding the event that gave rise to the claim.

6. Indemnification

You agree to indemnify, defend, and hold harmless Rankingeek Automation and its affiliates, officers, directors, employees, and agents from any and all claims, losses, damages, liabilities, and expenses (including reasonable legal fees and court costs) arising from or related to: (i) your violation of these Terms; (ii) your "Your Content," including any claim that "Your Content" infringes or violates the intellectual property or privacy rights of any third party; (iii) your violation of any applicable law, rule, or regulation (including, but not limited to, the TCPA, CAN-SPAM, GDPR, CCPA, or any other data privacy or marketing law); (iv) your use of the Platform in any manner; or (v) any act, omission, or negligence of your employees, agents, or end-clients.

7. Term and Termination

This Agreement remains in effect while you use the Platform. We may suspend or terminate your account and access to the Platform at any time, for any reason or no reason, with or without notice, in our sole discretion, including for any violation of these Terms. Upon termination, your right to use the Platform will cease immediately, and we shall have no obligation to retain or return any of "Your Content," which may be permanently deleted as described in Section 3.4. Sections 2, 4, 5, 6, 8, and 9 shall survive any termination.

8. Dispute Resolution; Binding Arbitration

8.1 Agreement to Arbitrate: You and Rankingeek Automation agree to resolve any disputes through final and binding arbitration, rather than in court. This includes any claims arising from these Terms or your use of the Platform.

8.2 No Class Actions: Any claims you bring must be on your own behalf, not as part of a class or representative lawsuit. An arbitrator may hear only your individual claims and may not combine or oversee class-wide arbitration.